Mido Center
Returns and Exchange Policy
Initial first-phase policy, later connected to invoice and barcode workflows.
Returns and exchanges
We care about customer satisfaction. Returns and exchanges can be requested within the specified period from the purchase date, provided the invoice is present and the product is in its original condition.
Exchange conditions
All returns and exchanges are linked to the invoice number and barcode in the POS system. Product condition is reviewed before the request is approved.
Refund method
The refund method follows the original payment method where possible.